Terms of Service

Last updated: August 17, 2026

1. Acceptance of Terms

My Employee is Leaving ("the Service") is operated by GO Paperless Corporation ("Provider," "we," "us"). By accessing or using the Service, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. The Service is offered to organizations for business purposes and is not intended for personal, family, or household use.

2. Description of Service

My Employee is Leaving provides an AI-powered platform for conducting knowledge transfer interviews with departing employees. The Service includes voice-enabled interviews, AI-generated summaries, and comprehensive knowledge transfer reports.

3. AI Outputs and Human Review

The Service uses artificial intelligence, including third-party large language models, to conduct interviews and generate reports, summaries, and other material ("Outputs"). Where a participant answers by speaking, the spoken answer is transcribed to text by a third-party AI provider; we do not record or store interview audio and perform no biometric or voice-identification processing.

Outputs are generated automatically and may contain errors, omissions, or mischaracterizations. They are informational only and are not legal, human-resources, or employment advice. You must not rely on an Output as the sole basis for any decision producing legal or similarly significant effects concerning an individual — including decisions on employment, discipline, termination, references, or re-hire eligibility — and you will apply meaningful human review before acting on any Output.

4. User Accounts

• You must provide accurate and complete registration information

• You are responsible for maintaining the confidentiality of your account credentials

• You are responsible for all activities that occur under your account

• You must notify us immediately of any unauthorized use of your account

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose

• Violate any applicable laws or regulations

• Infringe upon the rights of others

• Attempt to gain unauthorized access to the Service

• Interfere with or disrupt the Service

• Upload malicious code or content

6. Intellectual Property

The Service and its original content, features, and functionality are owned by GO Paperless Corporation and are protected by international copyright, trademark, and other intellectual property laws.

Content generated through your use of the Service (interview transcripts, reports) remains the property of your organization, subject to our license to provide the Service.

7. Payment Terms and Credits

• Fees are based on the pricing plan or credits selected at the time of purchase

• Payments are processed securely through our third-party payment provider

• All fees are non-refundable unless required by law or otherwise specified

• We reserve the right to modify pricing with reasonable notice

• Credits have no cash value, are non-transferable except as the Service permits, and expire 24 months after purchase

8. Data Retention

Unless you configure a different period, Customer Data is retained for a default of 365 days from creation, after which it is automatically deleted. Notwithstanding any deletion or retention setting, we retain transaction, billing, and tax records for the period required by applicable law.

9. Limitation of Liability

To the maximum extent permitted by law, GO Paperless Corporation shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

12. Changes to Terms

We reserve the right to modify these Terms. We will notify users of any material changes by posting the new Terms on this page and updating the "Last updated" date.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. The courts of Ontario have exclusive jurisdiction over any dispute arising out of or relating to these Terms.

14. Contact Us

GO Paperless Corporation, 111 Zenway Blvd, Suite 33, Woodbridge, Ontario L4H 3H9, Canada. If you have questions about these Terms, please visit our Contact page.